Information We Collect
When you place an order, we collect the following information:
- Name
- Email address
- Shipping address
- Payment details (processed securely by our payment provider; we do not see your full card number)
If you contact us directly, we may also collect your email address and any information you choose to share.
How We Use Your Information
We use your information only for:
- Processing and fulfilling your order
- Sending order confirmations and shipping updates
- Responding to customer service inquiries
You will not receive marketing emails unless you choose to subscribe.
Sharing Your Information
We share your shipping information only with:
- Canada Post (for Canadian and international orders)
- ChitChats/USPS (for U.S. orders)
These carriers receive only the information needed to deliver your package.
We also use Google Analytics to understand how visitors use our website. This helps us improve our shop experience. Google Analytics collects general, non‑identifying data such as page views and traffic patterns.
Data Retention
We keep order information for 7 years to comply with tax and accounting requirements.
Security
We take reasonable steps to protect your information. Payments are processed through secure, trusted third‑party providers.
Contact
If you have any questions about this Privacy Policy or your personal information, you can reach us at:
[[email protected]]